All QR2id Discs, Tags, Plates, Leather Collar Companions, Resilient Sticker/Stencils and selected other products are backed by a Lifetime Replacement Guarantee.
If a QR2id product covered by the Lifetime Guarantee is lost or damaged through normal use, you simply need to let us know and for only the cost of postage and handling, we will send you a replacement.
QR2id Lifetime Guarantee Replacements are available from QR2id.com to all current QR2id Personal and QR2id Corporate account holders and are limited to products specifically nominated as being covered by the Lifetime Replacement Guarantee. No replacement is offered for general purpose or standard weather-resistant QR2id Stickers, nor any item directly engraved with a QR2id Code or Serial Number.
The guarantee is limited to only the QR2id Product and specifically excludes replacement of any item to which the QR2id Code may have been attached or applied. Refer to our Terms and Conditions for more details.
Where the damage or loss occurs through malicious or criminal acts (such as vandalism), and/or involves multiple QR2id Codes within the same year, Amtac reserves the right to limit the number of free replacements to a quantity of ten (10) per QR2id Account per year.
All QR2id Codes that are replaced under the Lifetime Replacement Guarantee will be automatically disabled. A person finding and scanning one will be presented with a message containing information to facilitate the recovery of the QR2id Code and any item to which it is attached. Wherever possible, we will contact the owner of the recovered QR2id Code and arrange for the return of the property.